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Whether you're evaluating TheDeskMonitor, need support, or have a legal query — the right team is ready to help.

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We respond to all enquiries within 1 business day. Routing your message to the right team means a faster, more useful reply.

Sales Inquiry

Interested in TheDeskMonitor for your team? Talk to our sales team about pricing, custom plans, volume discounts, or a personalised demo.

Technical Support

Having an issue or need help with a feature? Our support team monitors the inbox continuously. Emergency support is available 24/7 for Business+ plans.

Privacy & Legal

Data requests, GDPR subject access requests, right-to-erasure claims, legal holds, or any compliance matters. Handled by our Data Protection Officer.

Response Time
We respond to all enquiries within 1 business day — usually much faster.
Office Hours
Mon–Fri, 9am–6pm GMT. Emergency support available 24/7 for Business+ plans.
Global Team
Support teams distributed across EMEA, Americas, and APAC time zones.

General Enquiry

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Live chat
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Help Centre
Browse the Help Centre — most answers are already there.

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