Operations & Finance
Starter+

Shift Scheduling —
Timezone-aware team scheduling

Schedule your global team across timezones without the chaos. Build repeating shift templates, handle exceptions, and let the countdown timer keep every agent on track.

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Key Capabilities

Scheduling built for distributed teams

7-day shift template builder
7-Day Shift Template Builder

Design weekly repeating shift patterns with start time, end time, and required break periods. Templates auto-apply until changed or overridden.

Flexible hours mode
Flexible Hours Mode

For teams without fixed shifts, enable Flexible Hours mode. Employees work within a defined daily hour target with no strict start/end times enforced.

Per-user shift assignment
Per-User Assignment

Assign different shift templates to each team member. Night shift agents get night templates; day shift gets theirs. Mix and match freely.

Holiday group integration
Holiday Group Integration

Assign employees to country-specific holiday groups. Public holidays are automatically blocked from their shift schedule — no manual entry per holiday.

Shift countdown timer
Shift Countdown Timer

Each agent sees a live countdown to end-of-shift in their dashboard and mobile app. Reduces "clocking out early" incidents by keeping time visible.

Date-based exceptions
Date-Based Exceptions

Override any day's schedule for individual employees. Add one-off shifts, early finishes, or blocked days without touching the base template.

Visual Overview

Shift templates built for global teams

  • 7-day repeating shift templates with timezone support
  • Per-user shift assignment with drag and drop
  • Holiday group integration across regions
  • Live shift countdown timer for each agent
  • Date-based exceptions without altering templates
How It Works

Set it up once, run forever

1
Build Shift Templates

Create shift templates for each role or team. Set start/end times, break rules, and timezone. Templates repeat automatically each week.

2
Assign to Team Members

Drag and drop templates onto team members. Their countdown timer, monitoring window, and shift compliance checks activate immediately.

3
Monitor Compliance

The dashboard flags agents who clock in late, leave early, or miss their shift. Exceptions are logged automatically for HR review.

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No credit card required. Shift Scheduling from Starter plan.

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