Security & Compliance
All Plans

2-Factor Authentication —
Every login, verified

One stolen password shouldn't compromise your entire workforce's data. TheDeskMonitor requires a one-time code on every login — an extra layer that stops unauthorized access dead.

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2FA settings with OTP configuration Security overview dashboard IP whitelist security controls Settings panel with security options User list with 2FA enforcement status
Key Capabilities

Security that doesn't get in the way

Email OTP login
Email OTP on Every Login

After entering their password, users receive a one-time passcode to their verified email. The code is time-limited and single-use — no authenticator app required.

Session-level verification
Session-Level Verification Flag

Each authenticated session carries a 2FA verification flag. The system can enforce re-verification after periods of inactivity for high-sensitivity actions.

Force 2FA by role
Force 2FA by Role

Admins can enforce mandatory 2FA for specific roles (e.g., Managers, Billing users) while keeping it optional for standard employees. Compliance-grade control without system-wide friction.

Compliance audit trail
Compliance Audit Trail

Every 2FA challenge — passed or failed — is logged with timestamp, device, and IP. Your compliance audit has a complete authentication event history on demand.

Login anomaly detection
Login Anomaly Detection

Logins from new devices or unusual locations trigger an additional verification prompt — automatically, with no configuration required. Suspicious activity is flagged to admins.

GDPR and compliance ready
GDPR & Compliance Ready

2FA implementation is documented in TheDeskMonitor's security architecture. The authentication audit log supports GDPR, SOC 2, and HIPAA access-control requirements.

How It Works

Secure in seconds

1
User Enters Password

The login flow starts as normal. After a valid password is entered, the system triggers a 2FA OTP challenge.

2
OTP Sent to Email

A 6-digit one-time code is emailed to the user's verified address. The code expires in 5 minutes and can only be used once.

3
Code Verified — Access Granted

The user enters the code and gains access. The authentication event is logged. Without the code, access is blocked — even with the correct password.

Related Features
Geolocation Tracking
Webcam KYC Coming Soon
Zone Compliance

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No credit card required. 2FA is included on every TheDeskMonitor plan — even the free Community tier.

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